by Mark'd by design | May 15, 2024 | Employee relations, Encouragement for Executives
My mother-in-law and I were recently traveling back from Kentucky when we happened upon hunger when she spotted this Chinese restaurant on the side of the road. It seemed like any ordinary Chinese you would come across, so I(being me) checked the reviews and to my...
by Mark'd by design | Oct 23, 2022 | Customer Experience, Employee relations
I want to introduce you to the concept of designing experiences for your people. Why is designing magical experiences so important? You may think that experiences should happen naturally. That if people feel like it is too forced, the experience will lose its magic....